Glasses repair and replacement

We understand that accidents happen, especially when it comes to your glasses and sunglasses. Whether they’re broken, lost or stolen, we’re here to give you peace of mind. We've a few cover options for you to choose from, so you can feel confident to choose the glasses you love. The cover varies depending on what you’ve bought and when. However, we’ll replace or repair your favourite frames, fuss-free. To add any of the following options to your glasses, please visit us in store.

Book an eye test

Grand Advantage Insurance cover

With our Grand Advantage Insurance, you can get your glasses fixed without a fuss. We understand the struggle of being without your glasses. That’s why we want to make it as quickly and easy as possible for you to get your broken glasses replaced.

Our Grand Advantage insurance is optional insurance which you can purchase at an extra cost. It was created to give you and your family peace of mind and comes with these extra benefits:

Two years breakage, loss and theft protection for prescription glasses and prescription sunglasses (excluding Stellest).
One year breakage, loss and theft protection for non-prescription glasses, non- prescription sunglasses and Stellest lenses.
75% savings on replacements and repairs.
50% savings on lost or stolen glasses.
No claim reward discount for the amount you paid for the insurance off your next purchase (after expiry, in no claim is made).

There are four different pricing options for you depending on how much you spend on your glasses.

Cover for Eyecare Plan customers

As an Eyecare Plan customer you have the option to join our Grand Advantage Insurance. We understand the inconvenience of losing or breaking your new glasses, so we can fix or replace them for you. This optional service is paid for by us to give you peace of mind.

With the eyecare plan breakage and loss protection, you get:

Two years breakage, loss and theft protection for prescription glasses and prescription sunglasses (excluding Stellest).
One year breakage, loss and theft protection for non-prescription glasses, non- prescription sunglasses and Stellest lenses.
75% savings on replacements and repairs.
50% savings on lost or stolen glasses.

For full terms and conditions for the Eyecare Plan, Accidental breakage and loss protection click here.

Eyecare Plan

To join the Eyecare plan
please book an eye test.

Book an eye test

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For more detail on the Grand Advantage Insurance, visit our T&C’s pages. The terms differ depending on when you purchased the insurance, please see the relevant terms.

T&C until January 2023 T&C after January 2023

If you require terms and conditions applicable to policies purchased prior to 1st Jan 2021, request via the contact us form.

Glasses repair and replacement

To join the Eyecare plan please book an eye test.

Book an eye test

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To join the Eyecare plan
please book an eye test.